How long does it take before I’m able to view a sample?
Up to 72 hours.
Is it possible to get rush service, and if so, how much is it?
Yes, we offer rush service for $25. With our rush service, you can receive your design in as little as 24 hours.
What is the order process?
Simply fill out the order form and pay either the deposit or the full balance. Once we’ve created a sample for you, we will send you the information to view the design. If you require a revision, you would simply request a revision from the Request Revision tab. If you don’t need a revision, you will approve your order by paying the order’s balance, or if you’ve paid the full balance before ordering, you’d simply fill out the short form labeled, “Approve Sample.”
I don’t have Paypal. Is there another way to pay you?
You don’t need a Paypal account to make the payment via Paypal. You simply need a credit card or debit card. We also offer payment options through Square. Please contact us for details.
What formats will I receive after I complete my payment?
JPEG, PDF, GIF and PNG
Can I receive the files EPS format?
Yes, of course. EPS format is $49.
Is the deposit refundable?
Will you ever sell my design or recreate it for someone else?
No. Our designs are exclusive to the buyer only unless otherwise noted.