How long does it take before I’m able to view a sample?

Answer:
Up to 72 hours.

Is it possible to get rush service, and if so, how much is it?

Answer:
Yes, we offer rush service for $25.  With our rush service, you can receive your design in as little as 24 hours.

What is the order process?

Answer:
Simply fill out the order form and pay either the deposit or the full balance.  Once we’ve created a sample for you, we will send you the information to view the design.  If you require a revision, you would simply request a revision from the Request Revision tab.  If you don’t need a revision, you will approve your order by paying the order’s balance, or if you’ve paid the full balance before ordering, you’d simply fill out the short form labeled, “Approve Sample.”

I don’t have Paypal.  Is there another way to pay you?

Answer:
You don’t need a Paypal account to make the payment via Paypal.  You simply need a credit card or debit card.  We also offer payment options through Square.  Please contact us for details.

What formats will I receive after I complete my payment?

Answer:
EPS, JPEG, PDF and PNG

Is the deposit refundable?

Answer:
No.

Will you ever sell my design or recreate it for someone else?

Answer:
No.  Our designs are exclusive to the buyer only unless otherwise noted.